Effective Date: 1 October 2026
At Projectler (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website https://projectler.com or use our services, including our lead generation platform for general contractors, our AI-powered project management software, the Projectler mobile app for Android and iOS (the “App”), and our CRM tailored specifically to general contractors and their projects.
Projectler is operated by PROJECTLER TECHNOLOGIES Inc, 12925 Riverside Dr FL 3, Sherman Oaks, California, US 91423-5264.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
This data includes but is not limited to, your name, email address, phone number, company name, job title, payment information, and additional contact details. These are collected when you register for our services or purchase our products.
For general contractors, we collect specific business-related information. This may encompass your contractor license number, business name, operational regions, project specialties, and other pertinent business details. Gathering this information enables us to tailor our Customer Relationship Management (CRM) and lead generation services to meet your specific business needs better.
We track how you interact with our website and services. This includes recording data such as your IP address, browser type, the web pages you visit, the duration of your visits, and your activities within our CRM software.
We use cookies, web beacons, and similar tracking technologies to monitor usage patterns, personalize content, and analyze traffic on our website. You have the option to manage or disable cookies through your browser settings if you prefer not to participate in tracking.
In the context of leads that are generated and subsequently sold, we store phone verification data. This ensures the accuracy and reliability of the leads we provide to general contractors, enhancing the value of our service offerings.
The App is used by people who belong to a company workspace on Projectler. When you use it, we collect:
The App does not collect payment information, contacts, calendar entries, call logs or text messages. It does not record audio. It contains no advertising and no third-party advertising or analytics tools.
The App asks for a permission only when you first use a feature that needs it. You can refuse, or withdraw a permission later in your device settings. Refusing affects only that feature.
Project information in a Projectler workspace, such as tasks, daily logs, RFIs, change orders, documents and chat, belongs to the company that owns the workspace, which is usually your employer or a company you work with. We process that information on the company’s behalf and under our agreement with it. If you have questions about how your company uses this information, contact your company’s workspace administrator.
We utilize the information collected to offer CRM solutions specifically tailored for general contractors, generate and sell phone-verified leads, and deliver cutting-edge AI-powered project management software.
Your payment and billing information are used to handle subscriptions, purchases, and renewals efficiently. This ensures that all transactions are processed smoothly, providing you with uninterrupted access to our services.
By analyzing the collected data, we aim to enhance the functionality, usability, and overall performance of our website, CRM, and lead generation services. This continuous improvement process helps us better serve your needs.
We use your contact details to send important updates, service-related notifications, and promotional offers. You have the option to opt out of marketing communications at any time, should you choose to do so.
We may utilize your information to comply with applicable laws, regulations, and legal obligations.
The data we collect is instrumental in ensuring that the leads we provide are accurate, reliable, and specifically tailored to meet the unique needs of your business.
We analyze your business and project data to develop and offer CRM features that are aligned with the specific requirements of general contractors.
We use information collected through the App to:
We do not use information collected through the App for advertising, and we do not sell it.
Some features use artificial intelligence. They run only when a workspace administrator turns them on. For example, the App can check the photos and PDFs attached as proof on a task against the task’s requirements, or read the figures in a change-order cost document. To do this, the relevant files and text are sent to our AI service provider, currently OpenAI, which processes them and returns a result to us. People in your workspace review the result and make the decision.
The consent obtained for SMS communications and the phone numbers collected for this purpose shall not be disclosed to third parties for marketing or affiliate purposes.
We do not engage in the sale or rental of your personal information to third parties. However, under certain circumstances detailed herein, your information may be shared with specified entities.
What you create in the App is shared with the other members of your company’s workspace. It is also shared with project partners, such as owners, architects, consultants and subcontractors, when your company’s workspace permissions include them. Your workspace administrator controls these permissions.
In the regular course of our business, we may disclose your personal data to third-party vendors, contractors, and service providers who play a crucial role in the operation of our business and the provision of our services. Such third parties include, but are not limited to, payment processors, hosting services, marketing providers, and telecommunication services.
These disclosures are made solely for the purpose of facilitating the services they provide to us and are governed by strict confidentiality and security obligations.
For the Projectler mobile app, our service providers include:
We reserve the right to disclose your personal information when legally mandated to do so. This disclosure may occur in response to lawful requests by law enforcement authorities or as required by law in connection with legal proceedings.
In the context of a merger, acquisition, restructuring, or sale of assets, or in the unlikely event of bankruptcy, we may transfer or assign the personal information we have collected from you as part of any such transaction. In such cases, we will ensure the confidentiality of any personal information involved in such transactions. Our commitment to protecting your privacy is paramount, and we strive to ensure that your personal information is used in accordance with this privacy statement and applicable laws.
In our commitment to safeguarding the confidentiality, integrity, and availability of your personal information, we employ security measures that conform to industry standards. These measures are designed to protect your data against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts to utilize advanced and reliable security technologies and procedures, it is essential to acknowledge that no method of data transmission over the Internet or method of electronic storage is completely secure. Thus, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We also emphasize the importance of your role in maintaining the security of your data. We urge you to take appropriate measures to protect against unauthorized access to your personal information, especially in regard to managing your credentials and access to our services.
Information sent between the App and our servers is encrypted in transit using HTTPS (TLS). On your device, the App keeps sign-in tokens, and any password you choose to save, in the device’s encrypted secure storage. A saved password is protected by your fingerprint, face or screen lock and never leaves your device.
In recognition of the importance of data protection and compliance with the legal frameworks relevant to your jurisdiction, you are afforded specific rights regarding the personal information we maintain about you.
You may request access to the personal data we retain that pertains to you.
Should you discover discrepancies or incompleteness in the personal data we hold about you, you may request that we amend or update such information to ensure accuracy and completeness. In the App, you can also correct your own name, phone numbers and address yourself: go to More and tap your profile.
You may request the deletion of your data from our records, subject to existing legal and regulatory requirements that might necessitate data retention. This is conditional upon there being no valid legal grounds for us to continue processing your data. To delete your Projectler account, follow the steps under “Deleting Your Account” below.
You may discontinue receiving marketing communications from us at any point. This can be achieved by utilizing the unsubscribe mechanism provided in our emails or by directly contacting us to withdraw your consent for direct marketing purposes.
You may request a copy of your data in a structured, commonly used, and machine-readable format. Moreover, you may have this data transmitted directly to another data controller, where technically feasible and legally permissible.
You can turn off the App’s access to your camera, location, microphone, notifications and photos at any time in your device settings.
You can ask us to delete your Projectler account, and the personal information linked to it, at any time:
We may ask you to confirm the request from your sign-in email address. We will delete your account within 30 days and confirm when it is done. We delete your profile (name, email address, phone numbers and postal address), your sign-in details and saved sessions, and your membership of every workspace.
Records you added to a company’s workspace, such as tasks, daily logs, RFIs, change orders, documents and messages, are that company’s business records, and the company may need to keep them, for example for contract or legal reasons. We may also keep information that we must keep by law, or to prevent fraud and protect security, for no longer than necessary. Deleted information can remain in encrypted backups for up to 35 days until they are overwritten.
To exercise any of these rights, you are encouraged to contact us via our designated communication channel at contact@projectler.com, or at support@projectler.com for help with your account. We will respond within 30 days.
Your rights are subject to certain exemptions and limitations depending on the specific circumstances of the data processing and the legal stipulations applicable in your jurisdiction.
We keep personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, accounting and reporting requirements, and in line with applicable laws and regulations on data retention. After that, we securely delete or anonymize it.
For the Projectler mobile app:
Our website employs cookies and similar technologies to enhance user interaction and overall experience. Cookies, which are diminutive text files placed on your device, facilitate the tracking of your activities, recollection of your preferences, and personalization of content tailored to your interests. You retain the ability to adjust your cookie preferences via your browser settings. It is pertinent to note that disabling certain cookies may impede the functionality of our website and the services provided therein.
The Projectler mobile app does not use advertising cookies, advertising identifiers or third-party tracking.
Our website may provide links to websites operated by entities other than our own. We do not exert control over, nor do we have oversight of, the content, privacy practices, or policies of these third-party websites. As such, we disclaim all responsibility for the privacy measures or the informational content maintained by these external sites. We strongly advise you to thoroughly review the privacy policies and terms of use of any third-party websites prior to disclosing any personal information. Your use of third-party websites is governed by their respective privacy policies and terms.
Should you access our website or services from jurisdictions outside the United States, be advised that your personal information may be transferred to, stored, or processed in the United States or other countries in which we or our affiliated service providers maintain facilities. Your use of our services constitutes your consent to the transfer of your personal information to countries that may have data protection and privacy regulations that differ from those in your country of residence.
As a user of our Customer Relationship Management (CRM) and lead generation services, you bear the responsibility to ensure that your activities and usage of our platform strictly adhere to all applicable legal and regulatory requirements. This obligation encompasses but is not limited to, compliance with data protection laws, telemarketing regulations, and any other pertinent statutes or regulations. You are required to conduct your use of our services in a manner that maintains adherence to these legal standards, and you must take all necessary precautions to ensure that your use of the platform does not result in violations of such laws.
Our website, services and App are intended for businesses and the people who work with them. They are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has given us personal information, contact us at contact@projectler.com and we will delete it.
We reserve the exclusive right to amend or update this Privacy Policy at our discretion and at any time. Such amendments will be made public on this page and will be indicated by an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to remain informed of any changes. Your continued use of our website and services following the posting of changes to this policy constitutes your unequivocal acceptance of such changes.
SMS For Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Projectler, you may receive text messages related to Conversational.
Message Frequency: Our SMS message frequency will vary depending on your inquiry regarding the services we provide to you
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customers will Opt-In for SMS messaging from Projectler through verbal consent this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customers will be able to opt out of SMS messaging from Projectler by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PROJECTLER TECHNOLOGIES Inc,
12925 Riverside Dr FL 3, Sherman Oaks, California, US 91423-5264.
Email: contact@projectler.com (privacy), support@projectler.com (support and account deletion)
Phone: +1 (657) 319-3893
Website: https://projectler.com